While it does depend somewhat upon the severity of the odor and the degree to which it has penetrated into the building substrates (subfloor, walls, ceilings, etc), in most cases, a professional odor removal with our process can take as little as 6-8 hours and rarely more than 12 hours.

If you don't mind, we will answer this question here with only the most basic of details - and can answer the question more thoroughly with you during the free consultation. For pet odors, we will use two different methods and chemistries - depending on if it is in the air or embedded in a substrate, like floorboards, upholstery, and carpets. We always treat the air with a solution we call VCD - Vaporous ClO2.

Yes, your home, when we are finished, will be as safe as it was when we started - just without the odor! Our processes and chemistries leave no toxic, harmful or even irritating residues. The vapor we use for deodorizing your air space will be completely aired out and turned back into their elemental molecules - that naturally exist in the air we breathe.

As mentioned above, we need you to remove your plants to an area with fresh air, like a porch or your garage - if we are not treating that space, and decide what you and your family (including pets) are going to do for 6 hours while we quarantine your house for deodorizing. Other than that, it would be helpful if you could drape a sheet or trash liner over any electronics, heirloom items, and food stuff that has been left on the counter.

Retail products for odor elimination really don't focus on elimination, but on masking the odors. That is not a recipe for success. Even with our retail products, the strength of solution is just not there, because of the potential strong irritation of your nasal passages, sinuses and throat if you are not properly protected by the proper type of respirator. Also, we carefully select our method and equipment to fit the type of odor we are up against.

Yes, generally we can, and if we can't we will tell you so up front what parts or building materials of your house may need to be replaced. For instance, not all types of carpets are ready to give up their embedded odors, no matter what you do, and they may need to be removed before we begin.

Yes, certainly. If the same issue returns (like after a particularly humid week), we will be back to address it. However, one thing that sets us apart from our competition is a commitment to applying a clear, all-natural protective coating that helps prevent such an occurrence.